Nestled just steps from the roaring lions and playful pandas of Guangzhou Chimelong Safari Park, Chimelong Xiangjiang Hotel doesn’t just offer a place to rest — it delivers a fully integrated, guest-focused experience designed to make your wildlife adventure effortless, enjoyable, and unforgettable. With over 2,756 verified reviews and a stellar 9.4/10 overall rating, this 4-star hotel has earned its reputation not only for its prime location and themed rooms, but for its exceptional, thoughtfully curated services that cater to families, business travelers, and leisure guests alike.

From the moment you arrive until the moment you depart, every detail is handled with care — because at Chimelong Xiangjiang Hotel, we believe true hospitality means anticipating your needs before you even ask.

🛎️ Front Desk & Guest Services: 24/7 Care, Anytime, Anywhere

Our 24-hour front desk is staffed by multilingual professionals fluent in English and Mandarin, ready to assist with everything from early check-ins to last-minute park ticket bookings. Whether you’re arriving at midnight or need help arranging a taxi at dawn, our team is always on duty — and always smiling.

Guests consistently praise our staff for their warmth and willingness to go the extra mile:

“The service is consistently praised for being friendly and accommodating, with staff often going out of their way to upgrade rooms or provide early check-ins.”
— AI Review Summary, Trip.com

We also offer:

• VIP Check-In Service: Skip the line and enjoy priority access.
• Express Check-In & Check-Out: Perfect for busy families or business travelers on tight schedules.
• Luggage Storage: Store your bags before check-in or after check-out — no charge.
• Translation Tools: Available at the front desk to bridge language gaps.
• Concierge Service: Need help ordering food delivery? Booking tickets? Finding the best shuttle time? Our concierge has you covered.
• Safe at Front Desk: Secure storage for valuables during your day of adventure.
• Bellhop Service: Let us carry your luggage to your room — especially helpful with kids and strollers.

🚗 Transportation & Accessibility: Your Gateway to Chimelong’s Wonders

Location is everything — and Chimelong Xiangjiang Hotel sits at the very heart of the action. But we don’t stop there. We’ve built an entire transportation ecosystem around your convenience:

• Free Shuttle Buses to Chimelong Attractions: Just minutes from the hotel entrance, our complimentary shuttles whisk you to Chimelong Safari Park, Happy World, Grandview Aquarium, and more — no stress, no navigation, no hassle.
• Taxi Booking Service: Need a ride to Guangzhou South Station (just 15 mins away) or the city center? We’ll book it for you.
• Public Parking: Free on-site parking available for all guests — no reservation needed.
• Metro Access: Dashi Station (Line 3) is just 1.8 km away, making public transit easy for those who prefer to explore beyond the resort.
• Airport Transfers: While we don’t offer direct airport shuttles, our staff can arrange private transfers or guide you to the nearest airport — Foshan Shadi Airport (31.8 km) or Guangzhou Baiyun International Airport (51.6 km).

🍽️ Dining & Culinary Support: From Gourmet Feasts to Quick Bites

Our two on-site restaurants — Xiangjiang Chinese Restaurant and Xinglong Tea Restaurant — are more than places to eat; they’re part of the service experience. Guests rave about the quality, variety, and family-friendly approach to dining:

• Breakfast Options: Western or Chinese-style set menus served daily (07:00–10:00). Children under 1m eat free; 1–1.5m: CNY 38; adults: CNY 68.
• Room Service: Enjoy meals in the comfort of your themed room — perfect after a long day at the park.
• Dining Card System: Top up a small amount and use it until depleted — no complicated rules or leftover balances.
• Catering Services: Ideal for groups, events, or private dinners — available upon request.
• Food Delivery Assistance: Having trouble ordering? Our concierge will help you navigate local apps or call your favorite restaurant.

👨‍👩‍👧‍👦 Family-Friendly Services: Designed for Little Explorers & Tired Parents

At Chimelong Xiangjiang Hotel, we understand that traveling with children requires extra care — which is why we’ve embedded thoughtful services into every corner of the property:

• Kids Wonderland: Located on the first floor, this vibrant play zone features interactive LED screens, fun furniture, parent-child courses, and snacks — keeping little ones entertained while parents relax.
• Xingjiang Happy Galley: A sweet shop offering candies, snacks, and exclusive Chimelong souvenirs — perfect for post-adventure treats.
• Children’s Driving School: An outdoor space where kids can drive mini-cars under supervision — a hit with toddlers and teens alike.
• Child Amenities: Slippers, bathrobes, toothbrushes, toys, board games, and special meals provided upon request.
• Family Rooms: Spacious layouts with separate living areas and dedicated child beds — ideal for multi-generational stays.
• Stroller & Play Equipment: Available for loan — no need to pack heavy gear.

💼 Business & Event Services: Work Smarter, Not Harder

Even if you’re here for fun, work sometimes follows — and we’ve got you covered:

• Conference Room & Multi-Function Space: Equipped with multimedia display systems, sound equipment, and flexible seating for up to 160 guests.
• Secretarial Services: Printing, copying, faxing, email assistance — all available upon request.
• Postal & Courier Services: Send documents or packages with ease.
• Wedding & Event Planning: From intimate ceremonies to corporate gatherings — let us handle the details.
• High-Speed Wi-Fi: Free and reliable in all rooms and public areas — perfect for video calls, remote work, or streaming.
• ATM & Currency Exchange: On-site cash access and currency conversion for international guests.

🧹 Housekeeping & Maintenance: Cleanliness You Can Trust

With a 9.6/10 cleanliness rating, our housekeeping team ensures every room and public space meets the highest standards:

• Daily Housekeeping: Fresh linens, sanitized surfaces, and replenished toiletries — all included.
• Spotless Bathrooms: Wet/dry separation, instant hot water, and premium-quality toiletries (no cheap samples here!).
• Quiet AC & Lighting: Energy-efficient, whisper-quiet air conditioning and adjustable lighting for restful sleep.
• Refrigerators & Smart TVs: All rooms include mini-fridges and smart TVs with multiple channels — great for winding down after a day of thrills.

🛍️ Retail & Convenience Services: Everything You Forgot to Pack

Sometimes you need a quick fix — and we’ve got it:

• Gift Shop: Find Chimelong souvenirs, snacks, and essentials at the Xingjiang Happy Galley.
• Vending Machines: Snacks, drinks, and basic necessities available 24/7.
• Laundry & Dry Cleaning: Off-site and on-site options available (additional charge).
• Ironing Service: Request it through housekeeping.
• Elevator & Non-Smoking Floors: For easy access and a smoke-free environment.
• PA & Sound Systems: Available for events or presentations.

📞 Communication & Safety: Stay Connected, Stay Secure

Your peace of mind matters:

• Languages Spoken: English and Mandarin at the front desk — translation tools available.
• CCTV & Security: Monitored public areas, fire alarms, extinguishers, and intruder alarms ensure safety throughout your stay.
• Wake-Up Calls: Never miss a shuttle or breakfast — we’ll gently remind you.
• Tour & Ticket Booking: Let us secure your park passes, show tickets, or guided tours — saving you time and stress.

🌟 Why Our Services Stand Out

What sets Chimelong Xiangjiang Hotel apart isn’t just the quantity of services — it’s the quality, consistency, and personal touch behind each one. We don’t treat guests as numbers — we treat them as part of our extended family.

Whether you’re:

• A parent juggling strollers and snack requests
• A business traveler needing a quiet workspace and fast Wi-Fi
• A couple celebrating a milestone with a private dinner
• Or a solo adventurer seeking comfort and convenience…

…you’ll find that our services are tailored to make your stay not just comfortable — but truly magical.

Book Your Stay Today

Experience the difference that thoughtful, family-first services can make. Reserve your room at Chimelong Xiangjiang Hotel and let us take care of the details — so you can focus on what really matters: creating memories with the people you love.

📍 Address: No. 609 Mengyong Road Section of No. 105 National Road, Panyu District, Guangzhou, Guangdong, China
📞 Phone: +86-20-84783366
🌐 Website: https://chimelongxiangjianghotel.com